Through various means of communication, we can become aware of really adverse and tragic situations that arise in the world; and where many of the people who experience them manage to overcome this scenario and recover until they achieve a life that, in a way, is considered normal.
It is then that the question arises as to why people who apparently live in similar adverse situations, exclusion and poverty, or tragic due to an event, manage to recover and achieve a normalized life, while others, however, do not overcome a certain adverse event .
In this regard, resilience or the ability to overcome diversity is a novel concept that arises from the concern to identify those factors that allow people to successfully avoid the difficulties and adverse conditions that arise in their daily lives. These factors of social and individual origin, seek to modify the traditional concept of risk factors, since they seek to promote that an unfavorable situation, instead of having a fatal consequence, can become a positive or resilience factor, which contributes to the improvement of conditions. life of a person and their environment. (Badilla, 1997)
Thus, in a similar way to individuals, resilience in organizations is the ability to recover from the difficulties they face in the exercise of their activity, or to absorb tension and preserve, and even improve their functioning in the face of presence of misfortunes or setbacks. Around this, it is considered that a resilient organization has a greater chance of identifying opportunities and taking advantage of them.
In this sense, organizations that perform in the current context of global crisis tend to be more concerned about the results in terms of the market or economy, than about the processes, decisions and behaviors that give rise to said results, and therefore, While some organizations grow in the face of problems and seem to take advantage of each scenario in which they operate, others are seriously threatened by adversity and lag behind changes in the environment. (Meneghel, Salanova, & Martínez, 2013)
Consequently, both individual and collective behaviors that are adopted to interpret the crisis and respond to it are a source of learning and vital strengthening for subsistence.